Judith Tigner, SirsiDynix
Tigner went over training programs of the past. On-site to Distance Training
New training styles
*on-site training
*instructor-led distance
*hands-on lab -- Instructor is sitting at a large monitor with each "students" screen on their monitor
*self-paced training - 24/7, 86 session and growing, interactive prerequiste for program there is a "essential skills" class open to anyone Symphony and Horizon
*Practice sessions - hands-on lab technology, with instructor knowledgeable about topic to ask questions as you "play" , assigned subjects Symphony only
*Study Hall -- like renting a test server for a few hours, training there is have technical issues. for you to play without messing up your databawse
Question - where available? sirsidynix.webex.com
cost? vary in price based on length. Self paces learning subscription option
Future plans:
Learning management system. Tigner showed screen shots. May/June timeframe. 'Anyone buying training from us with have access to this" Currently Symphony but will add Horizon soon. 9 customers beta testing. 2 customers in implementation using this.
SD would set up logins for all library staff that will be using training. Personalized for each person.
Question:
Under a consortium, can I deposit $10,000 and say whoever needs it takes training? Yes, it would be a decreasing balance.
Can we create our own accounts for our library? That is being looked at as an option
If you start and class but have to leave, the system will remember where you were.
Certificates of completion printable when complete
Transcript to show all classes taken, printable
Manager mode: This person, in your library, can see who has taken what. Can drill down to individual progress in each course and dump into Excel spreadsheet.
Question:
For a consortium, can it be sorted library by library? That is being tested at this time.
Courses presented in your time zone, reminders, etc.
You can your own development plans such as for new student assistant - not everything has be SD training. This is a way to keep track of these things. Including due dates on the training.
Looking into being able to upload library's own videos etc - building the library's own curriculm
Future -
training with variety of elements and ease of tracking
Provides need for continuing education for new hires, new releases, etc.
Questions:
Talk about online documentation and online help? In Symphony there are FAQs. Even if don't attend classes you have access to training guides. SD has put effort to make online help more helpful. Release notes for new releases
Training help for previous versions? Do have some self paced trainings for older releases? Some customers stay a couple of releases behind but have new staff or don't remember things.
Response: better to have trainer, training is fairly new so not always available. Real discussion in the room - people want the training from the older version. Documentation is also removed. Tigner will take this back to SD.
Is all training Java training or C-client? not building self paced training for c-client.
To use your own library's policies and data, on site trainning or using your training db
Is there an ability to "test drive" before purchasing? Essential skills is available to everyone.
Does this website list all 86 courses? This is being developed now
Modules? Circulation, cataloging, system administration. Serials under development. Acquisition is hard since everyone does this differently.
What does Essential Skills cover? It's how to use the navigating the system, not a "pretest"
To got the Essential skills class - just go onton Webex site
Timeframe for LMS for loading library specific items: Still a yes or no, is yes then end of year.
If purchase training now, will it convert to the LMS? Still working on that, don't know at this moment
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